Contact information

We’re here to help. If you have a question about an order, product, delivery, return, refund, or anything else related to Roovereta, please get in touch with us.

Get in Touch

Email: sobonattha@gmail.com

Phone: +44 113 245 1536

For the quickest response, we recommend contacting us by email and including your order number where applicable.

Opening Hours

Our customer service team is available:

Monday to Friday
9:00 AM–5:00 PM GMT

Messages received outside our opening hours will be responded to as soon as possible during our next business day.

Our Address

Roovereta
38 Park Cross Street
Leeds, England LS1 2QH
United Kingdom

How We Can Help

• Order and product enquiries
• Shipping and delivery questions
• Returns and exchanges
• Refund enquiries
• Damaged, defective, or incorrect items
• Payment questions
• General customer support

Before Contacting Us

If your enquiry is about an existing order, please include your order number and the email address used when placing the order. This helps us locate your order and assist you more efficiently.

For information about returns, shipping, payments, cancellations, and other common questions, you can also review our store policies and FAQ.

We’re Happy to Help

At Roovereta, we aim to provide clear, helpful customer service and make your shopping experience as straightforward as possible. Please don’t hesitate to contact us if you need assistance.